ResDiary shows you your reservations in a simple view, spread across your services. It calculates which are the best tables for you to use for walk-ins and shows you who is due to arrive and when. Everything you need to run your service is there, on a single screen.
Manage your floor easily in service by using the Table plan view. Each area within your restaurant can be defined and you can also view the running order for each table, drag tables from the expected arrivals list and view the meal status of each guest.
Our Grid View allows you to:
The running order view is a completely interactive list of your reservations for the date you are viewing. You can customize this view to a specific order, sort your reservations by section or service, print a list of tables and reservation requirements for servers or the kitchen - and use to welcome guests to the restaurant quickly.
If you click on a reservation you can check or edit the reservation details, change the arrival status, confirm or delete the reservation and much more.
Looking for something? A customer? A Settings page or Report? Simply type in the search box and as you type you will be offered a list of items related to your search, click the reservation, report or setting you were looking for and you will be taken right to it just like magic.
You can quickly select 5 days of the week or click on the date in the field to see this month and next. You can also use the arrows on the diary to go back and forth.
You can easily see how many customers you have reserved in each time slot and if you hover over a tooltip will show you the maximum set for that time slot. If you go over the number will turn red.
Are you part of a large group, or have multiple venues? Clicking on your Restaurants name will allow you to switch to other restaurants or bars in your group. Now it's even easier to know which account you are in.
You can dive into Search Availability right from the "Book" drop down button. Search availability within any given time range or area in your restaurant or across your group.
You can now create a walk-in in 4 different ways, look below to see all 4 methods explained. This will help speed up the process. You can make a reservation from almost anywhere.
If you click the drop down on the "Book" button you can select walk-in and start the reservation process.
Select the time your reservation is coming in and complete the reservation right on the diary.
You can now make a walk-in reservation straight from Next Best Tables, select the best table and start the walk-in process.
We have now added shortcuts, when on the diary view simply click W on the keyboard and you will go straight to the walk-in reservation process.
We have a fantastic Table Plan. Drag reservations between tables, drag expected arrivals onto their table and choose from over 20 artefacts to recreate your restaurant.