ResDiary, is a commission-free online reservation system, built by hospitality experts for hospitality operators. It provides a booking platform and table management that is comprehensive and easy to use for both hospitality businesses and their guests.
A truly dynamic system, ResDiary continuously adds new capabilities according to the needs of its users. Recent software releases including features such as an integrated W8List, Yield Management (that’s so easy a puppy could use it) and iPad apps have put ResDiary at the forefront of the industry.
Although originating as a restaurant reservation tool, ResDiary has evolved to cater for bar bookings, club packages, weddings, cinemas and even theatres with its FunctionDiary tool. This enables operators to hold both confirmed reservations and event enquiries in one place, all underpinned by ResDiary’s leading table management.
As such, the software is used by thousands of businesses across the world. Millions of covers are booked monthly, using ResDiary applications, via venue websites, APIs, social media and 3rd party sites. In addition, the consumer-facing platform, resdiary.com, receives over half a million visits per month. This allows ResDiary-powered venues increased online exposure and extra bookings as part of their flat-fee package.
In following a commission-free model, ResDiary has become a true disruptor in the hospitality reservation space. The fixed pricing structure means operators can push bookings to their venues without worrying about unpredictable costs, allowing for clearer financial forecasting. In this way, ResDiary is one of the only reservation providers that acts as a partner to businesses, rather than as an online travel agent.
A trusted partner
The service is a trusted supplier of the Fat Duck, the Houses of Parliament restaurants and the Royal Opera House. Scottish Michelin star chefs Martin Wishart and Tom Kitchin are also amongst the many independent operators and high-profile groups who trust ResDiary to power their reservations.
ResDiary provides enterprise solutions to Dimmi (a Tripadvisor company) and Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Hong Kong, Indonesia, The Philippines, Dubai, Bahrain, and South Africa.