W8List™


W8List™ by ResDiary is a fully functional waiting list. It’s fast, efficient, and will increase your revenue - all this whilst successfully decreasing the time spent in front of a computer managing your availability. This will allow you to spend valuable time talking to customers and managing you waiting guests’ expectations, enhancing the customer experience.

Balancing waiting and seated diners efficiently; dealing with cancellations; and filling tables when guests leave faster than expected - restaurant managers need to capitalize on their changing availability to optimise yield.

The Problem

Restaurant managers require a reliable, intuitive, and fast way to manage their waiting list synchronously with their reservations diary. Plus, they want a way to enhance the customer experience for their guest.

The Solution

W8List™ by ResDiary reservation management system is a fully functional waiting list. It’s fast, efficient, and will increase your revenue - all this whilst successfully decreasing the time spent in front of a computer managing your availability. This will allow you to spend valuable time talking to customers and managing you waiting guests’ expectations, enhancing the customer experience. How does W8List™ work?

How W8List™ manages your waiting guests

  • Allowing the restaurant manager to quote an accurate wait time to the guest
  • View at a glance how long the guest has been waiting so far
  • See the expected remaining waiting time for each table
  • Send an email or SMS to the guest to confirm if they still require the table
  • Update the W8List™ entry as confirmed or not required on receiving the reply from the guest
  • Seat the table into ResDiary when a table becomes free
  • Decline a waiting table professionally and promptly

Benefits of using W8List™

  • Available free of charge with all ResDiary accounts
  • Provides a professional, simple reservation experience for your guests - the best first impression.
  • Increases profit through maximising your restaurant’s covers and yield
  • Gives accurate information about your confirmed and potential business levels
  • No need to leave your diary screen, W8List™ is part of the ResDiary reservations system
  • W8List™ automatically updates with best availability for each table - no searching required

 

View W8List™ Tutorial Sign up for W8List™ today


If SMS notifications are used, Clickatell integration must be activated. See more information here